Season Pass Terms and Conditions of UseAll season pass products are non-refundable/non-transferable/not for resale.
Season Passes are NON-Refundable except in the case of a major injury or illness which is documented by a licensed physician. Powderhorn Ski Company LLC will transfer a pro-rated sum to next year’s season pass purchase ONLY for medical reasons which would prevent the pass holder from skiing/snowboarding for the remainder of the season. Requests for refunds must be accompanied by a written medical diagnosis signed by the attending physician. Only season pass credit requests received from the person(s) that placed the original order shall be considered. Valid credits by Powderhorn Ski Company LLC will be issued to that guest(s) customer account in the form of transfer value. The amount refunded will be prorated based on the date of request, less a $50 processing fee. Pass holders must either present their pass or purchase a ticket to gain access to the lifts. We do not offer refunds for less-than-perfect conditions or missed opening/closing dates.
The Season Pass product and the signed medical document(s) must be returned with any credit request.
Season passes will be used ONLY by the person assigned to the pass. Passes are non-transferrable and cannot be resold to another person. Use by anyone other than the assigned pass holder constitutes fraud and will result in revocation of the pass and privileges WITHOUT refund and may result in fines up to $1,500. Loss or theft of season pass must be reported to Powder office immediately. Failure to bring the season pass to the ski area may result in the purchase of a daily lift ticket. The cost of a lost, stolen, forgotten or broken pass is $10.
Saftey and CourtesyWe want all our guests to have a pleasant and enjoyable experience. To ensure that, we have some requests:
Please conduct yourself under the “Responsibility Code”. Play in a safe and courteous manner, completely in control.
Follow the flow of traffic in determining how fast to ski or board.
Lift lines are not the place to push or shove or cut in.
No inappropriate language. We want our guests and staff to be respected.
We have some absolute requirements:
Drugs and alcohol don’t work with our sports. Please don’t use them. Remember the penalties defined above.
Our facilities and equipment are there for all to enjoy. Please don’t deface or destroy them.
We prosecute thieves.
Physical abuse of others will not be allowed.
Jumping from lifts will result in your pass being revoked.
Powderhorn management has the authority and responsibility to pull passes and evict guests who violate these absolutes. We don’t enjoy doing it, but must sometimes do so to maintain the character of our company.